Interview experts while they solve authentic tasks. Ask what they notice first, what they ignore, and which signals trigger alternative paths. Capture rules like “if X, then escalate Y” and translate them into flowcharts and checklists. Publishing these heuristics turns personal artistry into portable guidance that learners can practice and refine under real constraints.
Map where expert presence adds disproportionate value: kickoff framing, critical decision junctures, and post-task debriefs. Protect these slots and remove low-value lecture. When one engineering cohort replaced a midweek lecture with a live debugging clinic, error resolution time halved, morale lifted, and reflection quality soared, proving targeted touchpoints change outcomes significantly.
Develop rubrics that describe proficiency levels using observable behaviors, not vibes. Include common missteps and tips for recovery. Share exemplars that illustrate tradeoffs. These tools reduce inconsistency across coaches, accelerate learner self-assessment, and create shared language. Over time, rubrics become the backbone of credible assessment and a practical guide for continuous improvement.